Finding child care information

View the 78 ideas submitted to Childcare. Five ideas were reviewed at the Public Workshops but did not move forward to voting.

ABC children blocks

The problem

Finding reliable information about available child care is a challenge for Ontario families. We recognize that:

  • demand for child care, particularly for children under four years of age, is higher than the number of licensed child care spots available
  • parents in Ontario struggle to access affordable child care
  • some families may not know about the financial supports available to help them pay for licensed child care

We believe that Ontarians should be able to choose from a range of high-quality child care programs that work best for their family at a reasonable cost.


We want to give Ontario’s children the best possible start in life. Although we’ve removed wait list fees, expanded before and after school programming for 6-12 year olds, and committed to helping 100,000 more children, aged 0-4, access affordable, quality licensed child care over the next five years, what new solutions or tools could we put in place to help parents find child care information more easily?

Who we're trying to help

We want to help parents and families:

  • understand the benefits of child care programs
  • find information about child care services, including:
    • how they can apply for fee subsidies
    • what is available in their local communities so they can make informed decisions that meet their child/children’s needs
    • inspection and violation information on child care providers

What we’re doing/have done

More money in the child care system

Over the next five years, we’ve committed:

  • to help 100,000 more children, aged 0-4, access licensed child care
  • to spending $1.6 billion dollars to support the creation of 45,000 new spaces in schools, and communities

Telephone help desk

We have two help desks that parents and child care operators can call if they have questions about licensed or unlicensed child (opens in a new window) care in Ontario. You can, for example:

  • find a list of child care locations and operators near you
  • learn how to become a licensed child care provider
  • report a complaint about a child care provider
  • ask any other questions you might have

Online resources

We have a number of online tools, including a:

We have also information online about:

Talking to families

In Fall 2016 and Winter 2017, we went out across Ontario to get feedback on the child care and early years system (opens in a new window). We spoke to families, child care providers and other key partners to learn more about the challenges of finding child care and ways to transform the child care system.

This feedback was used to create our 7 point plan to modernize the child care system (opens in a new window).

We’ve updated legislation

On August 31, 2015, the Child Care and Early Years Act, 2014 (opens in a new window), came into force.

This legislation supports the health, safety and well-being of the province’s children and sets the rules child care operates must follow, such as:

  • staffing and group sizes
  • nutrition
  • any health and medical issues (for example, allergies)

Learn more

Visit the Ministry of Education website (opens in a new window) to learn more about child care in Ontario.


78 ideas submitted to Childcare


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Access Child care information from schools!

This project was carefully considered at the Public Workshops, but was not selected to move forward.

As a working parent who has no family support, I have always struggled finding affordable childcare options around where I lived.

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Created on October 20, 2017 by Azi Aslam.  2 comments

Embrace Google

This project was carefully considered at the Public Workshops, but was not selected to move forward.

Help childcare providers get onto Google.
https://www.google.ca/intl/en/business/

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Created on October 15, 2017 by rowe001.

Have social media and schools list daycares available

This project was carefully considered at the Public Workshops, but was not selected to move forward.

Use social media to provide lists of daycares available, prices , hours and so on. Schools could do the same in newsletters. Also daycares need to have longer hours.

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Created on October 21, 2017 by Sara Gillespie.

Parent Outreach

This project was carefully considered at the Public Workshops, but was not selected to move forward.

Since information for families is already accessible via internet, phone, in person, etc., I think the problem lies in connecting people to this important information.

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Created on November 3, 2017 by Change4Life.

Update what already exists...and be proactive

This project was carefully considered at the Public Workshops, but was not selected to move forward.

There are currently many resources online providing information about childcare but the issue is that there is no coordination. This information needs to be centralized.

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Created on November 3, 2017 by Adele.

Affordable daycare

This idea did not move past government review because it would not help support any of the Budget Talks focus areas.

Create a fund for affordable daycare. I am a home maker because my household is not qualified for subsidy and my pay cheque after tax from my previous job did not cover day care cost, in fact, the balance was negative.

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Created on October 22, 2017 by Sakura.

Auditor General

This idea did not move past government review because it did not meet the guidelines for a Budget Talks submission.

Follow the Auditor General's recommendations instead of cooking the province's books.

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Created on October 22, 2017 by Astute.

Before and after school care( in the schools)

This idea did not move past government review because it would not help support any of the Budget Talks focus areas.

I am a mom that doesn't have a set schedule, I don't work certain days and I barely get my schedule 2 weeks in advance. There fore I can't get my child in a before and after school program in his school.

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Created on October 25, 2017 by Momof3.

Benefits for all families

This idea did not move past government review because it would not help support any of the Budget Talks focus areas.

Childcare is expensive and access to good quality childcare is hard to find. Many families need to spend almost more money than they bring in to cover the costs of childcare.

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Created on October 25, 2017 by Anonymous 1.

Board Of Special Education Online

This idea did not move past government review because it would not help support any of the Budget Talks focus areas.

I think an online BOARD OF SPECIAL EDUCATION is possible, i have an idea but im not going to give it away for free because yours already so far behind Literally and Liberally, once you think im on to something PLEASE feel free to ask me yourself r

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Created on October 28, 2017 by Csorbz.

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